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Job Vacancy

Customer Service Representative

Job ID
1100133
Job Posted On
17 October 2019
Job Industry
Retail Sector
Job Category
RECEPTION, CUSTOMER SERVICE
Job Location
Dubai, United Arab Emirates
Career Level
Intern, Entry Level - Below 2 Yrs Of Experience
Desired Candidate's Job Profile (Job Requirements)
Responsibilities
  • Contact existing or potential customers to inform them about our products
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
Requirements
  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (ERP/CRM software)
  • Excellent knowledge of Malayalam,English and Hindi.
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
Email : hr(at)zubairiplastics(dot)com Note : Please mention in subject as "For Telesales Representative" Job Type: Full-time Salary: AED3,000.00 to AED3,500.00 /month Experience:
  • Sales: 1 year (Preferred)
  • Telesales: 1 year (Preferred)
  • Customer service: 1 year (Preferred)
Education:
  • Bachelors (Preferred)
Location:
  • Dubai (Preferred)
Language:
  • English (Required)
  • Arabic (Preferred)
  • Malayalam (Required)
  • Hindi (Required)
 
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