Job Vacancy

Customer Service Representative

Job ID
Job Posted On
17 October 2019
Job Industry
Retail Sector
Job Category
Job Location
Dubai, United Arab Emirates
Career Level
Intern, Entry Level - Below 2 Yrs Of Experience
Desired Candidate's Job Profile (Job Requirements)
  • Contact existing or potential customers to inform them about our products
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (ERP/CRM software)
  • Excellent knowledge of Malayalam,English and Hindi.
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
Email : hr(at)zubairiplastics(dot)com Note : Please mention in subject as "For Telesales Representative" Job Type: Full-time Salary: AED3,000.00 to AED3,500.00 /month Experience:
  • Sales: 1 year (Preferred)
  • Telesales: 1 year (Preferred)
  • Customer service: 1 year (Preferred)
  • Bachelors (Preferred)
  • Dubai (Preferred)
  • English (Required)
  • Arabic (Preferred)
  • Malayalam (Required)
  • Hindi (Required)
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