Job Vacancy

Customer Service Agent

Job ID
Job Posted On
15 October 2019
Job Industry
Transport - Distribution - Logistics
Job Category
Job Location
Dubai, United Arab Emirates
Career Level
Executive Level - 2 To 8 Yrs Of Experience
Desired Candidate's Job Profile (Job Requirements)
Provide excellent services to ensure customer satisfaction
Handle all enquiries from the customers
Generate service reports through collecting and evaluating customer information
Attend to special requests and complaints of the customers
Obtain and keep useful data within the company system
Effectively monitor tenants
Generate customer reports and maintain accurate records
Monitor customers through emails, phone calls etc

Job Qualifications and Experience

Bachelors Degree in any business related course
Excellent communication and customer service skills
Good negotiation and interpersonal abilities
Outstanding problem-solving abilities
Must have a positive attitude and able to interact well with the clients
Should have good computer knowledge
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